TERMS & conditions

Last updated: October 2025

1. Introduction

Welcome to MomDog Atelier.
These Terms and Conditions govern your use of our website [www.momdogatelier.com] and your purchase of products from us.
By accessing or using our site, you agree to comply with these terms. Please read them carefully before making a purchase.


2. Company Information

MomDog Atelier
New York, USA
📧 info@momdogatelier.com


3. Eligibility

To place an order on our website, you must:

  • Be at least 18 years old, or have permission from a parent or guardian.

  • Provide accurate, complete, and current information.
    We reserve the right to cancel or refuse any order that does not meet these requirements.


4. Products and Descriptions

We make every effort to ensure product images, descriptions, and details are accurate.
However, slight variations in color, texture, or embroidery may occur due to digital display differences or production limitations.
All products are made-to-order and subject to availability.


5. Pricing and Payments

All prices are displayed in USD unless stated otherwise.
Payment must be made in full at checkout using one of our secure payment methods (Stripe, PayPal, etc.).
We reserve the right to modify prices at any time, but changes will not affect orders already placed.


6. Order Confirmation and Processing

Once your order is placed, you will receive an email confirmation.
Production and shipping are handled by Printful, our official fulfillment partner.
Orders cannot be modified or canceled once production has started.


7. Shipping and Delivery

We deliver worldwide. Shipping fees and estimated delivery times are displayed at checkout.
Delays due to customs or carrier issues are beyond our control.
MomDog Atelier cannot be held responsible for lost or delayed packages once handed over to the carrier.


8. Returns and Exchanges

Because each item is made-to-order, returns are only accepted in the case of defects or incorrect items.
For more details, please refer to our Return Policy page.


9. Intellectual Property

All designs, logos, images, and text on this website are the exclusive property of MomDog Atelier and are protected by copyright and trademark laws.
Any reproduction or unauthorized use is strictly prohibited.


10. Limitation of Liability

MomDog Atelier shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
We make no warranties beyond those expressly stated herein.


11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of New York, USA.
Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of New York.


12. Changes to These Terms

We may update or modify these Terms and Conditions at any time without prior notice.
All updates will be posted on this page with an updated “Last updated” date.


13. Contact Us

If you have any questions about these Terms, please contact us:
📧 info@momdogatelier.com
📍 MomDog Atelier — New York, USA